SECTION 1 SCOPE
(1) All contracts relating to the sale and delivery of movable items
(hereinafter: ‘goods’) entered into between you as a customer and us, shall be exclusively subject to the following Terms and Conditions (hereinafter: ‘T&Cs’) in the version applicable at the time of contract conclusion. Any conditions that deviate from these shall not be recognized unless we have provided our express written acknowledgement of their validity.
SECTION 2 OFFER AND CONTRACT CONCLUSION
(1) The presentation of our products in our online shop, brochures, advertisements, shall not represent a legally binding offer but instead solely an invitation to treat (‘invitatio ad offerendum’).
(2) When placing an order in our online shop, by clicking ‘Buy’ at the end of the purchase process, you enter into a binding order for the goods in your cart. We shall confirm the receipt of your order by e-mail as soon as you have submitted it (confirmation of receipt). The confirmation of receipt shall not represent an acceptance of the purchase agreement. The purchase agreement shall only come into existence once we have accepted your online order by e-mailing you a separate order confirmation or delivering the goods to you within five days.
You can view previous orders in your online customer account.
SECTION 3 PRICES
(1) All prices exclude delivery. De [DELIVERY COST] to which your order shall be subject can be found in our delivery costs list.
(2) Delivery shall be subject to our prices as specified at the time the goods are ordered in the currency you select. For goods shipped to EU countries, all prices include VAT at the applicable statutory rate. For goods shipped to countries outside the European Union, no VAT shall be charged. However, you shall bear any import turnover taxes and further customs duties imposed in the country into which you have us import the goods.
SECTION 4 PAYMENT METHODS, DELIVERY, SHIPPING
(1) Unless otherwise specified in the following provisions of paragraphs
2 to 4, the purchase price shall become due for payment in full immediately upon conclusion of the purchase agreement.
(2) You can choose between the following payment methods:
Credit card. We currently accept the following cards: Visa, MasterCard.
PayPal.
Pre-payment.
Cash on delivery.
(3) Delivery shall be made once payment has been received, by means of cash on delivery or if the payment service provider selected by you on placing your order has confirmed the transfer of risk.
(4) Unless otherwise expressly agreed between the parties, we shall determine the shipping method and route as well as the carrier at our own discretion.
(5) You shall be immediately notified of any delivery delays.
SECTION 5 CANCELLATION RIGHT
If you have ordered the goods in our online shop, you shall have the following cancellation right:
Right of return
You can return the received goods without specifying a reason within 30 days. The time limit shall start upon receipt of this notice in written format (e.g. as a letter, fax or e-mail), but not before the goods have been received by the recipient. In the cases of return requests, the goods will be collected from you.
Consequences of returns
Where a return is made, any payments received by either party must be returned and any benefits derived from the same must be surrendered. If the condition of the item has deteriorated or benefits (e.g. usage benefits) exist that cannot be availed of in full or in part or can only be availed of in a deteriorated condition, you shall be liable to provide us with compensation. You shall only be liable to pay compensation for the deterioration of the item and benefits used if the uses or deterioration are due to the handling of the item other than to check its properties and function. Checking the properties and function means testing and trying out the goods to the same extent as is possible and usual in a shop. Any repayments required must be made on your part within 30 days of you dispatching the goods or the return request and on our part within 30 days of receipt of these.
SECTION 6 WARRANTY AND DISCLAIMER
(1) A warranty period of two years shall apply with effect from the date on which you receive the goods.
The warranty shall not apply to consumables and wear parts.
(2) We shall not accept any liability for damage or defects caused by you through the improper use, storage or operation of the goods or their incorrect or negligent handling. You shall not be entitled to claim for the reimbursement of expenses for rectification carried out by yourself unless you have first allowed a reasonable period of time for us to remedy the situation and that period has lapsed to no avail.